Investment in Vehicle fleet 2024 – continuous improvements delivering results

These specialised vehicles, equipped with the latest tools and technology mean that we can respond to incidents in the fastest possible time. We pride ourselves on our reliable and quick response times and aim to attend all high priority calls within four hours and complete 85% of all high priority work on the same day. People rely on us if something goes wrong with the sewage network so deploying teams to jobs quickly is vital.

Our teams attend callouts in all weathers, and sometimes through the night – which is why many of our new vehicles are also fitted out with specialised lights and microwaves, kettles, washing facilities, sanitising stations as well as the technology to solve the problem.

The eight-wheeled recycling HGV, for example, is specially designed for major jetting jobs. “Jetting” means using a high-pressure stream of water to clean and dislodge any blockages in drain and sewer pipes. The Recycler can also be used as a stationary sewage treatment plant, and its fully automated cleaning process ensures a continuous recycling of the jetting water. This offers significant savings on water and fuel by minimising the need to transport process water.

Our new specialist CCTV van will allow the Cappagh Browne team to look 100 metres into a sewer line at all angles. The team can use the vehicle’s onsite mobile office to review the footage obtained there and then. This allows us to make quick and decisive decisions regarding the network of pipes underground, and the best course of action to get the job done fast.

Some of our new vehicles are supporting our customers on the Isle of Wight, where Cappagh Browne has recently taken over the direct running of the island’s sewer network. These vehicles are one of the first steps in our journey with Southern Water to jointly develop an ‘Island of Excellence’, where our collective resource is fully co-located and integrated as one team to deliver outstanding performance.

It is important to us that we support the local community and businesses where we operate, so we have specifically chosen local companies to help us fit out these new vehicles. For example, we’ve been working with Sussex-based in-car specialists Huets to fit the battery charging systems needed across the fleet.

In the pursuit of greater efficiency and sustainability, Cappagh Browne have implemented cutting-edge fuel systems throughout the organisation. The progressive fuelling stations (F-Pods) are implemented in all the yards across the South, providing convenient access for our operations.

Refuelling times for service vehicles are substantially reduced, allowing for more streamlined operations and improved productivity. Beyond the operational benefits, the new fuel systems are designed to minimise environmental impacts by reducing fuel waste and emissions.

By continuing to invest in our vehicles and equipment we are able to engage with new technology as it comes to market helping us to serve our customers safely and effectively, now and in the future.